top of page

Complaints Procedure

When people work together, there is the possibility that misunderstandings may arise between the client and the service provider. You may not agree with certain procedures or you may be dissatisfied with things such as the support you receive, verbal and/or written agreements, missed appointments or an invoice you received. 

As a client, you have the right to complaint.


If you have any questions or complaints, please let Max Well Mindset know. This creates the opportunity to find a solution together.  A direct conversation with the service provider is often the fastest way to a solution.   You can also call, write a letter or email the service provider.

If you find direct communication difficult or if the contact does not have the desired result, you can also contact the Dutch Foundation for Consumer Complaints Boards (De Geschillencommissie). The Dutch Foundation for Consumer Complaints Boards offers complainants, being consumer or business, alternative dispute schemes to help resolve a dispute out of court.

bottom of page